Terms and Conditions

Last Updated: 18 Dec 2025

Welcome to our website. These Terms and Conditions govern your use of our website and the purchase of home appliances from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. General

This website is operated by DINOR HOME APPLIANCES

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.

2. Products & Information

All product descriptions, images, prices, and specifications are provided for reference only.

Product images may differ slightly from the actual product due to lighting, packaging updates, or manufacturer changes.

We reserve the right to modify or discontinue any product without notice.

3. Pricing & Payment

All prices listed on the website are in Malaysian Ringgit (RM) unless stated otherwise.

Prices are subject to change without prior notice.

Full payment must be made before orders are processed and shipped.

We reserve the right to cancel any order due to pricing errors or payment issues.

4. Order Acceptance & Cancellation

Order confirmation does not signify final acceptance.

We reserve the right to accept or reject any order at our discretion.

Orders may be cancelled if the product is out of stock, discontinued, or due to unforeseen circumstances.

Once an order has been shipped, cancellation is no longer allowed.

5. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery times provided are estimates and not guaranteed.

We are not responsible for delays caused by courier services, weather conditions, or events beyond our control.

6. Installation & Services

Installation services are not included unless explicitly stated.

Any additional installation or accessories required are the customer’s responsibility unless otherwise specified.

7. Warranty

Products are covered by manufacturer warranty only, unless stated otherwise.

Warranty claims are subject to the manufacturer’s terms and conditions.

Proof of purchase is required for all warranty claims.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We reserve the right to reject any return or refund request that does not comply with our policy.

9. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.

You must not attempt to damage, hack, or disrupt the website or its services.

Any unauthorized use of the website may result in legal action.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

11. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of DINOR HOME APPLIANCES.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: [email protected]

Phone / WhatsApp: 60197220905
Business Hours: 9.30am – 6.00pm