Shipping Policy

1. Order Processing

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Orders placed after 3 PM EST may be processed the next business day.

2. Shipping Options & Costs

Standard Shipping: Follow volume matrix . Estimated delivery: 3-7 business days.
Own delivery : Area within Johor Kulai, Kota tinggi to Johor Bahru . 1 or 2 days

3. Tracking & Delivery

You’ll get a tracking number via email once your order ships.
Delivery times are estimates and can be affected by carrier delays, weather, or holidays.

4. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@[[email protected]] within 7 days of delivery.