{"id":1660,"date":"2021-01-07T08:33:44","date_gmt":"2021-01-07T00:33:44","guid":{"rendered":"http:\/\/demo.thembay.com\/megabuy\/?page_id=1660"},"modified":"2025-12-18T13:39:26","modified_gmt":"2025-12-18T05:39:26","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/homeappliances.my\/onlineshop\/frequently-asked-questions\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1660\" class=\"elementor elementor-1660\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2152058 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2152058\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-735723b\" data-id=\"735723b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e08b2b6 elementor-widget elementor-widget-image\" data-id=\"e08b2b6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"240\" src=\"https:\/\/homeappliances.my\/onlineshop\/wp-content\/uploads\/2020\/10\/1920_240_01.jpg\" class=\"attachment-full size-full wp-image-9142\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba6dc73 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba6dc73\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3eb2c03\" data-id=\"3eb2c03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46f9c98 elementor-widget elementor-widget-heading\" data-id=\"46f9c98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequent Asked Question<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-309ee9f4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"309ee9f4\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d048abb\" data-id=\"5d048abb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15fac65 elementor-widget elementor-widget-accordion\" data-id=\"15fac65\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2301\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2301\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is the Stock Available?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2301\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2301\"><p>Yes there is available. Product are listed as stock item, no pre order item is listed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2302\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2302\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where is my item ship from?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2302\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2302\"><p>Your item is shipped from Johor.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2303\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2303\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where is my item going to ship?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2303\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2303\"><p>Your Item will be packed and ready to ship within 24hrs on working day, once you place your order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2304\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2304\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I get any receipt?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2304\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2304\"><p>We will print the item Receipt\/Invoice and pack inside together with the item and deliver it to you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2305\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2305\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Will I receive a cal before delivery?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2305\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2305\"><p>Yes. Our delivery personnel will notify you with a call on the date &amp; time of delivery before delivering to your door step.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2306\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2306\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I am not at home when the package arrives?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2306\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2306\"><p>Should you not be able to receive your order, a re-delivery will be arranged at another time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2307\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2307\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I change my delivery address after my purchase?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2307\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2307\"><p>Yes, you can. Just call our customer careline at 019-7220905.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81702f3 elementor-section-stretched still-ques elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81702f3\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f85df28\" data-id=\"f85df28\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d91128 elementor-widget elementor-widget-tbay-heading\" data-id=\"3d91128\" data-element_type=\"widget\" data-widget_type=\"tbay-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"tbay-element tbay-addon tbay-addon-heading tbay-addon-text-heading\">\r\n\t<h3 class=\"tbay-addon-title \"><span class=\"title\">Still question? Leave it here<\/span><span class=\"subtitle\">Your email address will not be published. Required fields are marked (*)<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5212e25 elementor-widget elementor-widget-shortcode\" data-id=\"5212e25\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"simple-contact-form-wrap\">\r\n\t\t<div id=\"simple-contact-form\" class=\"scf\">\r\n\t\t\t<form action=\"#simple-contact-form-wrap\" method=\"post\">\r\n\t\t\t\t<div class=\"scf-row scf-name\">\r\n\t\t\t\t\t<label for=\"scf_name\">Your Name<\/label>\r\n\t\t\t\t\t<input name=\"scf_name\" id=\"scf_name\" type=\"text\" size=\"33\" maxlength=\"99\" value=\"\" placeholder=\"Your Name (required)\" \/>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"scf-row scf-email\">\r\n\t\t\t\t\t<label for=\"scf_email\">Your Email<\/label>\r\n\t\t\t\t\t<input name=\"scf_email\" id=\"scf_email\" type=\"text\" size=\"33\" maxlength=\"99\" value=\"\" placeholder=\"Your Email (required)\" \/>\r\n\t\t\t\t<\/div>\r\n\t\t<div class=\"scf-row scf-confirm-email\">\r\n\t\t\t<label for=\"scf_confirm_email\">Confirm Your Email<\/label>\r\n\t\t\t<input name=\"scf_confirm_email\" id=\"scf_confirm_email\" type=\"text\" size=\"33\" maxlength=\"99\" value=\"\" placeholder=\"Confirm Your Email (required)\" \/>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"scf-row scf-subject\">\r\n\t\t\t\t\t<label for=\"scf_subject\">Email Subject<\/label>\r\n\t\t\t\t\t<input name=\"scf_subject\" id=\"scf_subject\" type=\"text\" size=\"33\" maxlength=\"99\" value=\"\" placeholder=\"Email Subject (required)\" \/>\r\n\t\t\t\t<\/div>\r\n\t\t\t<div class=\"scf-row scf-website3dhhsy3\">\r\n\t\t\t\t<label for=\"website3dhhsy3\">Leave this field empty<\/label>\r\n\t\t\t\t<input type=\"text\" name=\"website3dhhsy3\" tabindex=\"-1\" autocomplete=\"off\" \/>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"scf-row scf-message\">\r\n\t\t\t\t\t<label for=\"scf_message\">Your Message<\/label>\r\n\t\t\t\t\t<textarea name=\"scf_message\" id=\"scf_message\" cols=\"33\" rows=\"7\" placeholder=\"Your Message (required)\"><\/textarea>\r\n\t\t\t\t<\/div>\r\n\t\t\t<div class=\"scf-recaptcha\">\r\n\t\t\t\t<script src=\"https:\/\/www.google.com\/recaptcha\/api.js\"><\/script>\r\n\t\t\t\t<div class=\"g-recaptcha\" data-sitekey=\"6Lfk60QaAAAAADr-l_fb__onykmaCUz8EanKSw6N\"><\/div>\r\n\t\t\t<\/div><div class=\"scf-submit\">\r\n\t\t\t\t\t<input type=\"submit\" id=\"scf-button\" value=\"Send email\">\r\n\t\t\t\t\t<input type=\"hidden\" id=\"scf-key\" name=\"scf-key\" value=\"process\">\r\n\t\t\t\t\t<input type=\"hidden\" id=\"scf-nonce\" name=\"scf-nonce\" value=\"29cf8a7163\" \/>\r\n\t\t\t\t<\/div><\/form>\r\n\t\t<\/div>\r\n\t\t<style>.scf-confirm-checkbox { margin-top: 15px; } .scf-website3dhhsy3 { display: none; } #simple-contact-form .scf-row { width: 100%; overflow: hidden; margin: 5px 0; padding: 5px 0; border: 0; } #simple-contact-form .scf-row input { box-sizing: border-box; float: left; clear: none; width: 75%; margin: 0; } #simple-contact-form .scf-row label { box-sizing: border-box; float: left; clear: both; width: 25%; margin-top: 5px; font-size: 90%; } #simple-contact-form .scf-row textarea { box-sizing: border-box; float: left; clear: both; width: 100%; margin-top: 2px; }#simple-contact-form form { max-width: 700px; padding: 5px; } #simple-contact-form fieldset { width: 100%; overflow: hidden; margin: 5px 0; padding: 5px 0; border: 0; } #simple-contact-form fieldset input { box-sizing: border-box; float: left; clear: none; width: 75%; margin: 0; } #simple-contact-form fieldset label { box-sizing: border-box; float: left; clear: both; width: 25%; margin-top: 5px; font-size: 90%; } #simple-contact-form fieldset textarea { box-sizing: border-box; float: left; clear: both; width: 100%; margin-top: 2px; } #scf_success pre { white-space: pre-wrap; } p.scf_error, p.scf_spam { color: #cc0000; } div.scf-submit { margin-top: 10px; } p.scf_success { color: #669966; } .scf-confirm-checkbox { margin-top: 15px; } .scf-website3dhhsy3 { display: none; }<\/style><div style=\"clear:both\">&nbsp;<\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequent Asked Question Is the Stock Available? Yes there is available. Product are listed as stock item, no pre order item is listed. Where is my item ship from? Your item is shipped from Johor. Where is my item going to ship? Your Item will be packed and ready to ship within 24hrs on working &hellip; <a href=\"https:\/\/homeappliances.my\/onlineshop\/frequently-asked-questions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">FAQs<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1660","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Dinor Kempas Jaya<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/homeappliances.my\/onlineshop\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Dinor Kempas Jaya\" \/>\n<meta property=\"og:description\" content=\"Frequent Asked Question Is the Stock Available? 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